West Oakland Health Council — West Oakland Health Center

700 Adeline Street
Oakland, CA 94607

Public Transportation Directions:
511 Trip Planner

Phone Numbers for New Patients:
(510) 835-9610

Phone Numbers for Existing Patients:
(510) 835-9610

Website:
http://www.wohc.org

Ages:
0-5, 5-11, 11-14, 14-19, 19-24, 24-59, 60+

Languages:
Cantonese, Chinese, English, Hindustani, Spanish, Tagalog, Vietnamese

Telephone Interpretation Available in 100+ Languages through Language Line

Hours of Operation:

Monday: 8:30 A.M. - 5:00 P.M.
Tuesday: 8:30 A.M. - 5:00 P.M.
Wednesday: 8:30 A.M. - 5:00 P.M.
Thursday: 8:30 A.M. - 5:00 P.M.
Friday: 8:30 A.M. - 5:00 P.M.

Policies/Procedures:

Procedures for scheduling appointments and for registration vary by type of service, and change from time to time. It is recommended that patients call to inquire about current registration procedures.

The registration process may include eligibility verification. It is recommended that patients should bring documents with them to establish identification, insurance status, and proof of residency. If patients are uninsured, they should also bring documentation showing proof of income. All uninsured patients will be screened for coverage and insurance programs that help cover the cost of care.

When patients are registered, they are given a blue identification card. The card will be imprinted with important identification information and should be saved for future visits. There is a charge for the replacement of lost identification cards.

Insurance and Coverage Programs Accepted:
Alliance Complete Care, Every Woman Counts, FamilyPACT, HealthPAC, Healthy Families, Medi-Cal, Medicare, Private Insurance

Cost/Fees:

All uninsured patients will be screened for coverage and insurance programs that help cover the cost of care. Fees vary based upon the type of service(s) being provided and are generally adjusted according to income and family size. Services are available, regardless of ability to pay.

Appointment Availability:

Most medical and dental care is provided on an appointment basis. Call for information regarding drop-in services hours and procedures. Medical and dental patients are encouraged to schedule appointments in advance. In most cases this will result in faster services and less waiting time.

Services Offered:
Annual Exam/Pap Smear, Asthma Management, Behavioral Health Services, Birth Control, Breast Cancer Screening, Breast Feeding Support, Child Exams & Immunizations, Chronic Disease Care, Congestive Heart Failure Management, Dental Care, Dental Emergency, Dental Screenings & Cleaning, Diabetes Management, Doctor or clinic, Emergency Contraception, Family Planning, Flu Shot, Gynecological Exams, HIV Testing & Counseling, Hypertension Management, Immunizations, Insurance Enrollment, Mental Health, Optometry, Pediatrics, Physical Exams, Pregnancy Testing, Prenatal, Primary Care, STD Testing, STD Treatment, Substance Abuse Services, TB Tests, Urgent Care, Vaccines, Vision Testing, Well Child and School Exam, WIC, Women’s Health

Notes:

In addition to medical and dental services, West Oakland Health Center provides the following mental health, substance abuse, and other support services.

Mental Health Services:
Child and Adolescents: Individual and group counseling, case management and crisis intervention for children under 18 and their families.

Adult Services: Individual and group counseling, case management and crisis intervention for adults.

All mental health services are provided under contract with Alameda County. Clients must be pre-screened for eligibility and referred by Alameda County’s ACCESS Program (1-800-491-9099).

Substance Abuse Services:
Methadone Maintenance Program: Methadone maintenance for individuals recovering from opioid addiction. Services are available 7:15 a.m. To 5 p.m. Monday through Friday.

Options for Recovery: Women’s Day Treatment Program. Services in support of pregnant and post-partum women at risk of substance abuse.

Other Support Services:
Women, Infants and Children’s Nutritional Supplement Program, (W.I.C.): A program providing nutrition counseling and free supplemental food for pregnant women and children up to 5 years of age.

Information and Referral: Providing information and referrals targeting the many non-medical issues that impact the ability of patients and members of the community to obtain the services, support and resources not offered by the Council. Assistance is offered in regard to: transportation, employment, emergency Shelter, housing, information About and Access to Benefit Programs (Medi-Cal, Medicare, Social Security, General Assistance and others), legal assistance, food, recovery programs, and other needs and concerns.

Health Education: One-on-one and group education classes focusing on: chronic diseases prevention and management, including diabetes and hypertension; lifestyle changes assistance, including tobacco use reduction or cessation, starting and maintaining increased physical activity, weight reduction, stress reduction; and perinatal support, including family planning education, healthy pregnancy education, and post-partum education.