HealthPAC (formerly CMSP)

Health Insurance Info

What is HealthPAC?

HealthPAC (formerly known as CMSP or ACE) provides comprehensive health care services through a contracted network of health care providers. Health services are provided through the HealthPAC Provider Network, which includes both the Alameda County Medical Center and primary care community-based organizations.

You may be enrolled in HealthPAC if you have a card that looks like this.

Who does it cover?

In order to be eligible for HealthPAC coverage individuals must:

Be a resident of the County of Alameda
Have a gross monthly income at or below the 200% Federal Poverty Level
Not be enrolled in or eligible for full- scope Medi-Cal

How do I apply?

If you think that you may be eligible for this program, contact one of the following providers. When you call one of the providers you should expect to go through an eligibility screening process. If you have questions about the program or eligibility requirements, please call HealthPAC Customer Services at 1-877-879-9633 or email at HealthPACquestions@acgov.org. (This is not a secure e-mail. Do not put personal health information in the e-mail.)

I have CMSP. What does the name change mean for me?

CMSP is changing its name to HealthPAC. You will keep your CMSP / ACE Program benefits if you are still eligible.

HealthPAC Customer Service can answer your questions and offer help
HealthPAC will tell you when you need to renew your application
HealthPAC will mail you a new ID card and participant handbook after you are approved. Keep using your CMSP / ACE ID card until you renew and get a card from HealthPAC. If you lose your card, you will not need a new one. Just ask the clinic to check your active health status when you need a health service.

: If you have an active enrollment period,; you may still use your old CMSP card until; you receive your new HealthPAC card in the mail.

Where can I get more information?

Call HealthPAC Customer Service at 1-877-879-9633, Monday – Friday, 8:00 A.M. – 5:00 P.M. Email at: HealthPACquestions@acgov.org This is not a secure e-mail. Do not put personal health information in the e-mail. See the HealthPAC Brochure and the HealthPAC Participant Handbook for more information on the program.